Home Ad films The Custom Tattoo Journey

Tattoo & Piercing · Fitzroy, VIC

The Custom Tattoo Journey

Nobody wants it rushed.

  • 0:17Runtime
  • CallumVoice
  • 16:9 · 9:16 · 1:1Cuts
  • IncludedCaptions

The script

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On-screen supers

The end card

Blackbird Tattoo & Piercing

Custom tattoo studio, Fitzroy

Book a consultation

What Blackbird Tattoo & Piercing got

Blackbird Tattoo & Piercing is a two-room, four-person studio off a laneway near Brunswick Street, Fitzroy, opened by Isaac Wren in 2015 and built around one rule: a proper consultation and an approved stencil before anything is booked in. Isaac and Priya Doshi tattoo, Theo Sable runs the piercing room he built in 2019, and Grace Okafor runs the front desk, deposits and rebooking, a system she built herself in 2022 after the studio ran off a paper diary and Isaac's memory. The studio is open Tuesday to Saturday only…

The website

Blackbird Tattoo & Piercing website, home page, desktopBlackbird Tattoo & Piercing website, an inner page, desktopBlackbird Tattoo & Piercing website, home page, mobile
  • BespokeTier
  • 13Pages built
  • high-end-visual-designDesign lane
Open the live demo site

The system behind it

Chair & Deposit Beyond the three agents, it adds bookings with deposits built into the flow itself, gift vouchers sold online for a first tattoo or piercing, and rebooking nudges timed per service… Open the working demo

The agents

  • Appointment Setter Professional runs the deposit and rebooking system Grace currently carries by hand: SMS reminders against the 48-hour cancellation window, staged rebooking for a two-to-four session large piece, and the three-month nudge to book a healed-piercing jewellery upgrade. Wired to /contact and /pricing, where the deposit terms are explained. This is the single biggest hour-saver, because it is the one job Grace cannot leave for later without a slot going unfilled or a follow-up slipping.
  • Quote Intake Agent Professional gathers reference photos, placement, size and style, fine line and blackwork with Isaac, colour and cover-up with Priya, before the sit-down at the table, turning a cold consultation into a design brief Isaac or Priya can start sketching from. Wired to /services/custom-tattoo-design-consultation. The artist opens the conversation with a direction already on the table, not a blank one.
  • Receptionist Agent Basic answers calls and Instagram messages on Monday, Sunday and after hours the rest of the week, when they currently go to voicemail, and books straight into the consultation calendar. Wired to /contact. A message sent on a Sunday is a booked slot by Tuesday morning, not a voicemail waiting to be returned.

Kept running on the Website + Custom Agent plan, with the agents scoped and quoted per workflow.

  1. 1Send an enquiryAbout three minutes
  2. 2Choose a timeFree assessment
  3. 3Complete your briefAfter booking

Tell us what you have in mind.

You have seen what we can do. Tell us what would make the biggest difference to your business, and we will help you choose a useful starting point.

About three minutes. No account needed.
No obligation to book or buy.

Prefer email? Talk to Jesse ↗

Want to talk it through? Send this enquiry first, then choose a time for your free assessment.

See the full suite for Blackbird Tattoo & Piercing

The film is one part of it. The website, the system behind the bookings, the agents and the first month of social were all built from the same brief, and the whole suite is quoted up front after a needs assessment.

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