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Mortgage Broker · Merewether, NSW

The House Interview

House hunting can feel like an interrogation.

  • 0:20Runtime
  • CallumVoice
  • 16:9 · 9:16 · 1:1Cuts
  • IncludedCaptions

The script

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On-screen supers

The end card

Junction Home Loans

Loan pathways side by side, Merewether to Lake Macquarie.

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What Junction Home Loans got

Junction Home Loans is a four-person mortgage broking practice in Merewether, run by Marty Kerrison since 2016, covering pre-approval through construction, refinance, investment, self-employed and bridging lending across Newcastle, Lake Macquarie and the lower Hunter. First appointments mostly happen at a kitchen table, evenings and Saturday mornings included, because that is when people are home. Every enquiry lands on Marty first, who decides by ear whether it is a first home buyer for Renae, a self-employed or commercial file for Sam, or a strategy conversation he keeps himself. Outside office…

The website

Junction Home Loans website, home page, desktopJunction Home Loans website, an inner page, desktopJunction Home Loans website, home page, mobile
  • BespokeTier
  • 23Pages built
  • minimalist-uiDesign lane
Open the live demo site

The system behind it

Firm Portal It adds secure document collection, e-signing and onboarding follow-up, so the team can see what is still missing without chasing each client manually. Open the working demo

The agents

  • Receptionist Agent Basic Every call and text after 5:30pm on weeknights, all of Sunday and outside the Saturday morning window, currently a text to Marty's personal mobile. Answers fee and process basics and books straight into /book; a genuine urgency, like an unconditional contract on a finance deadline, still reaches Marty directly.
  • Sales Qualifier Professional The triage Marty does by ear on the first call: a few questions on buying stage, income type and timeline, then routes the enquiry to the broker it matches, Renae for a first purchase, Sam for self-employed or commercial, Marty for the rest. Never assesses borrowing capacity or gives a credit decision, that stays with the brokers; it only sorts who picks the file up. Wired to /contact.
  • Appointment Setter Professional The first appointment end to end on /book: self-serve times across the evening and Saturday slots the hero copy already says "tend to fill first", confirmation, SMS reminder, and reschedules handled in chat rather than phone tag.

Kept running on the Website + Custom Agent plan, with the agents scoped and quoted per workflow.

  1. 1Send an enquiryAbout three minutes
  2. 2Choose a timeFree assessment
  3. 3Complete your briefAfter booking

Tell us what you have in mind.

You have seen what we can do. Tell us what would make the biggest difference to your business, and we will help you choose a useful starting point.

About three minutes. No account needed.
No obligation to book or buy.

Prefer email? Talk to Jesse ↗

Want to talk it through? Send this enquiry first, then choose a time for your free assessment.

See the full suite for Junction Home Loans

The film is one part of it. The website, the system behind the bookings, the agents and the first month of social were all built from the same brief, and the whole suite is quoted up front after a needs assessment.